The ultimate diving depth of Mix is 40 meters.

Mix has 8KGf propulsion under water, different weights have different speed. Under normal weight, the speed can reach 1.2m/s.

Yes, it is normal.

After the MIX used in seawater or fresh water, please clean it in the following steps within 30 minutes:
1.Fully immerse the MIX in a container filled with water for 20 minutes.
Note:
①Do not add laundry detergent, abluent, etc. in the water
②When the MIX is immersed in water, some bubbles will be discharged from the holes in the fuselage. This is not a malfunction.
2. Press the switch with both hands to make the MIX run in the semi-air and half water for 2 seconds, repeated 5 times, or soak in water for 20 minutes.
Note:
①To prevent body splashing during operation, push the nozzle of the propeller towards the bottom of the container.
②The MIX has great thrust in water,please lift the machine slightly out of the water for better clean and control.
3. Shake and clean the body of the MIX to remove various objects attached on it.
4. Wipe the water off with a clean, soft cloth, ensuring the water around the body and battery is wiped clean. Then take out the battery, put it and body separately in a cool, ventilated place to dry. Do not use a hair dryer for drying.

The weight of the machine is 2900g, plus the floater weights 3500g totally, which is very convenient to bring on the plane. But because the battery capacity is 122wh, according to the rules of ICAO and related airports, you need to contact the airline in advance to get the permission. Each person can carry a maximum of two batteries on the plane, and cannot be checked(Faulty battery such as leakage or damaged cannot be transported).

The MIX host and battery should be stored separately in the package, please follow the guidelines below:
1.Please ensure the machine is stored in a cool and ventilated environment of 0℃-50℃(Batteryshould follow the battery storage conditions separately).
2.Avoid place in direct sunlight.
3. Avoid placing it in poor ventilation or humidity above 65%.
4.Keep away from heat, fire and children's touchable locations.
5.Keep away from equipment that may generate strong magnetic fields.
6.To prevent the machine from becoming moldy, take out it once a month and run it for about 10 seconds.

In case of transportation and not use, locking the switch can prevent MIX from accidentally operating.

About 15 minutes.

Open water environments, such as swimming pools,etc.

Because the MIX has a slightly positive buoyancy with floator, it is not recommended to bring the floator to diving deeply.

Yes.

Mix has a special sealing process under water and will not leak electricity.

Please check if there is any foreign matter in the propeller, then you can contact SUBLUE for technical support.

The outer packing box is 52.5*34.5*32cm. The weight is 6.25KG.

Yes.

There is an anti-lost rope for you to wear during use to avoid accidental loss.

Adjusting the posture of your hand grip according to your habits can avoid water generated by propeller shocking to the face.

The reason for small thrust may be the battery is insufficient, the propeller is wrapped with objects, orthe weight is too heavy.

Yes. The motor will automatically stop due to overload protection.

The Mix has undergone rigorous testing and the sound does not exceed 80dB. Improper maintenance or foreign matters in the propeller may cause noise.

Please remove the battery, and open the front cover of the propeller, then take out the propeller to clean the windings. For details, please contact SUBLUE or the dealer where you purchased for support.

Battery lasting time depends on the using environment, height and weight. Under normal circumstance, the average lasting time is about 40 minutes when the battery is fully charged.

Battery storage temperature: 0℃-40℃, storage humidity:60±25%RH, maintain the power about 30-50%, stored separately in a cool, dry and ventilated place. Please charge the battery once every three months. Do not charge the battery below 0℃.

This may be caused by foreign matter entering, causing copper to electrolyze, appearing green stains, and producing steel rust. Please contact the dealer where you purchased for support. In a short time, you can also smear a amount of vaseline on the copper sheet.

The battery: lithium-ion battery. Rated capacity:11000 mAh. Nominal voltage:11.1 V. Charging voltage:12.6 V. Battery weight:approximately 890 g. Length:158.2 to 158.8 mm. Width:59.20 mm (±0.1). Thickness: 46.7 mm.

Both Lithium battery overcharge and over discharge may cause this problem, please do not continue to use. And contact your dealer or SUBLUE to purchase or replace a new battery.
Note: Before using the device, please read the user manual of battery maintenance. This section details the correct process for charging, using, storing and transporting of battery. Note: The battery as a consumable item is not covered by the warranty.

Input: AC 100-240V~50/60HZ 1.8A; Output: DC 12V

Mostly caused by improper maintenance, please follow the user manual of maintenance rules to avoid or reduce this problem.

Violent disassemble of the propeller front and back covers may cause the limit buckle to wear out, thus affect use, please contact SULBUE or authorized service station to purchase or replace a new cover.

There is no lighting equipment, you can use lighting accessories.

Positive buoyancy is achieved after loaded with floator. Mix can surface after releasing in the water.

The Mix is equipped with a floator, which only ensures the Mix body becomes slightly positive buoyancy in the water. That is: being released, the Mix can float out of the water. But it cannot be used as a life saving device.

The external hanging ear is designed according to the standard size and can be installed with the size matching.

The Mix comes with a dedicated charger, please use the standard charger coming with it. If you use other chargers, it may cause damage to the battery.

Mix has special floator peripheral mounting lugs and installation instructions for easy installation, simple and quick.

Bearings are not easily damaged under normal use. Please maintain it after every use. Especially after use in sea water, soak the MIX with fresh water and completely clean it to prevent bearing damage caused by seawater crystals or gravel impurities.

Mix does not have a camera function, but it has a camera mount interface, you can carry a camera for underwater shooting.

Yes, the machine and floator have mounting holes and screws for direct mounting.

It takes about 4 hours to fully charge the battery.